We provide a one-year warranty on our products from the date of delivery. We guarantee that our products are fit for their intended purpose and free from manufacturer's defects or faults. "Defects," as used in this warranty, are defined as imperfections in material or workmanship that affect the use of the furniture or product.
This does not apply to small cracks or end grain chips, which are natural phenomena and do not affect the strength or integrity of your furniture. Should you discover a defect in materials or workmanship in any part or component, we will repair or replace the piece of furniture in accordance with our terms and conditions.
Under this warranty, we cannot replace goods that have been treated, painted, or altered in any way, or custom-made items. In these cases, we will repair any damage covered by the warranty.
Please note that our product warranty does not apply to items shipped overseas.
If you wish to make a claim under our warranty, please send us pictures of the damage along with your order details by email.
We will endeavor to acknowledge your email within two working days and will try to resolve your issue as quickly and effectively as possible.